Let customers be in the driving seat of your business.

Go beyond NPS and really know your customers

Opinion Monitoring

Aggregate opinions of your customers from review website, social media, emails, website, feedback forms at a single place. Set rules to get notified when you get a new review in real-time.

Review management

Survaider let’s you manage opinions from across all channels at a single place. Read, analyse, reply and always stay close to your customers.

Surveys

Survaider forms is the new-age way of asking questions to your customers. Ask question though on premise tab, mail it to your customer, send it as SMS or all the three! Asking questions was never easier.

Real time NPS tracking

Survaider lets you accurately measure NPS and other business metrics across all channels in real-time.

Social listening

Survaider let’s you listen to and act on everything talked about your business on Social media. Take control of your business and use social media to your advantage!

Ticketing

Survaider comes with the most intuitive and powerful ticketing module. Automatically create tickets from reviews, tweets, Facebook posts or direct feedback. Resolve them in time with auto escalations

Business insights

Our powerful AI engine unlocks rich granular insights about your business. Now know exactly where to focus on to keep your operations tight and make your customers smile!

Competitor analysis

A score of 90 is great! but not when that’s the lowest in class right? We let you track your competitors and benchmark your scores against them

Team collaboration

Collaborate with your team to solve problems, have all the conversation at a single place and keep everybody in the loop without running here and there. Just comment on reviews.

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